I have heard over the years that there is an old curse – ‘may you live in interesting times.’ It seems as though we are living in ‘interesting times.’ But, as healthcare professionals, my staff and I are changing, adapting, and meeting the challenge.
Speaking of change, we are introducing teledentistry to our practice! This is a great way for you to ask questions directly to Dr. Rosen about any oral health concerns, ideas for cosmetic work, or to diagnose possible issues while still remaining in the comfort and safety of your home. Frankly, it’s kind of fun, too. You can call and set up a time to meet online via GoToMeeting or FaceTime, and you can chat one-on-one about your smile while you show him the areas of concern via video. Dr. Rosen loves teaching and answering questions – and who wouldn’t like a FREE video consultation? More details to come on this shortly.
Our physical office is open ONLY for emergency and urgent care. The definition of ‘emergency care’ is usually more obvious. ‘Urgent care’ is a little less obvious, but we have come to define it as needing to treat you because if we don’t do something now, something worse is likely to happen in the near future. Our hours are reduced: we are staffing the office from 9:00-1:00 Monday through Friday. If we need to see patients, they are scheduled so that no two patients ‘cross paths’ and you do not stop in the waiting room. Our front door is locked and you will be greeted by a staff member in gloves and a mask to escort you to your room.
We would like you to know that not an hour goes by that we are not evaluating how we can treat you better and more safely. If you have any questions or concerns you are always welcome to call at 302-994-0979. As always in this office, the lines of communication are always open.
Stay safe and let us know if there is anything that we can do to help, Dr. Rosen.
